Privacy Policy

Introduction:

Enterprise MarTech Pty Ltd (“we”, “us”, “our”) is committed to protecting the privacy of our customers (“you”, “your”, “user”). This privacy policy outlines our practices regarding collecting, using, storing, and disclosing personal information. We are committed to complying with the Privacy Act 1988 (Cth) (“Privacy Act”), and the Australian Privacy Principles (“APPs”) set out in the Privacy Act. This policy also sets out how you can access and correct any personal information we hold about you, as well as how you can make a complaint about our handling of your personal information.

1. Collection of Personal Information:

We may collect personal information about you in various ways, including when you:

Visit our website
Purchase from us
Contact us for support or inquiries
Sign up for our newsletter or mailing list
Participate in surveys, contests, or promotions
Provide feedback or reviews

The types of personal information we may collect include:

Your name, email address, phone number, and other contact details
Your billing and shipping address
Your payment information, such as credit card details
Your purchase history and preferences
Your IP address, browser type, and other technical details
Any additional information that you choose to provide to us

We will only collect personal information necessary for our business purposes, and we will collect it by lawful and fair means.

2. Use of Personal Information:

We may use your personal information for the following purposes:

To provide you with our products and services
To process your orders and payments
To communicate with you regarding your orders, inquiries, and support requests
To send you promotional materials and marketing communications
To conduct surveys, contests, or promotions
To improve our products and services
To comply with legal and regulatory obligations

We will not use your personal information for any other purpose without your consent unless we are legally required or authorised to do so.

3. Disclosure of Personal Information:

We may disclose your personal information to the following third parties:

Our service providers, such as payment processors, shipping companies, and marketing agencies
Our business partners, such as suppliers and distributors
Government authorities, if required by law or court order

We will take reasonable steps to ensure these third parties comply with the APPs and protect your personal information.

4. Security of Personal Information:

We take reasonable steps to protect your personal information from unauthorised access, use, and disclosure. We use secure servers and encryption technologies to protect your personal information and limit access to your personal information to authorised personnel only.

5. Access and Correction of Personal Information:

You have the right to access and correct any personal information we hold about you. You can request access or correction by contacting us at the contact details provided below. We will respond to your request within a reasonable timeframe and may need to verify your identity before providing access or correction.

6. Complaints:

If you have a complaint about our handling of your personal information, please contact us at the contact details provided below. We will investigate your complaint and respond in writing within a reasonable timeframe.

7. Changes to this Privacy Policy:

We may update this privacy policy from time to time. The updated policy will be posted on our website, and the date of the latest update will be indicated at the top of this policy.

8. Contact Us:

If you have any questions or concerns about our privacy policy or practices, please contact us at:

Enterprise MarTech Pty Ltd
1/45 Washington Street, Toorak. 3142 VIC
info@enterprisemartech.com